Welcome to Formo.so (the "Site"), hosted by Formo ("Formo", "we", "us", and/or "our"). Formo provides a platform for product analytics and forms for web3 (the "Services"). We value your privacy and are dedicated to protecting your personal data. This Privacy Policy covers how we collect, handle, and disclose personal data on our Platform.
We use your data to provide and improve Service. By using our Services, you agree to the collection and use of information in accordance with this policy.
Our Terms and Conditions (“Terms”) govern all use of our Service and together with the Privacy Policy constitutes your agreement with us (“Agreement”).
1. Definitions
Service: Formo.so website and app.formo.so web application operated by Formo.
User: The individual using our Service. The User corresponds to the Data Subject, who is the subject of Personal Data.
Personal Data: Data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).
Usage Data: Data collected automatically either generated by the use of Service or from Service infrastructure itself (for example, the duration of a page visit).
Cookies: Small files stored on your device (computer or mobile device).
Confidential Information: Information which is identified as confidential or proprietary by either party, or the nature of which is clearly confidential or proprietary.
Data Controller: a natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal data are, or are to be, processed. For the purpose of this Privacy Policy, we are a Data Controller of your data.
Data Processors (or Service Providers): Any natural or legal person who processes the data on behalf of the Data Controller. We may use the services of various Service Providers in order to process your data more effectively.
Data Subject: Any living individual who is the subject of Personal Data.
2. Information Collection and Use
We collect several different types of information for various purposes to provide and improve our Service to you.
Personal Data
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:
Name
Email address
Profile picture (if provided)
We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or by emailing at support@formo.so.
Usage Data
We may also collect information that your browser sends whenever you visit our Service or when you access Service by or through a mobile device (“Usage Data”).
This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When you access Service with a mobile device, this Usage Data may include information such as the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data.
Cookies Data
We use first-party cookies (Session Cookies) to operate our Service.
Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device.
We do not use any third-party cookies on Formo.
3. Use of Data
Formo uses the collected data for various purposes:
to provide and maintain our Service;
to notify you about changes to our Service;
to provide customer support;
to gather analysis or valuable information so that we can improve our Service;
to monitor the usage of our Service;
to detect, prevent and address technical issues;
to fulfill any other purpose for which you provide it;
to carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection;
to provide you with notices about your account and/or subscription, including expiration and renewal notices, email-instructions, etc.;
to provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information;
in any other way we may describe when you provide the information;
for any other purpose with your consent.
Legal basis for our processing
Our legal grounds for processing your information is either one of the following.
Legitimate Interest: We sometimes may process your information for our legitimate interests, for instance if you send us an email or request assistance, or for preventing and investigating security issues or improving our website.
Consent: In some cases, we ask for your consent, for example if, depending on the jurisdiction, this is required for marketing purposes
Other: In other cases, we may rely on the requirements of performing a contract (i.e. in the case of billing/account management) or other legal basis in law.
4. Retention of Data
We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.
5. Transfer of Data
Your information, including Personal Data, may be transferred to – and maintained on – computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.
Dât we collect from you may be transferred to, and stored at, a destination inside or outside the European Economic Area (“EEA”). Where we transfer Personal Information to countries outside the EEA, we will always take appropriate precautions to maintain the security of such Personal Information. By submitting your personal data, you agree to this transfer, storing or processing.
Formo will take all the steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organisation or a country unless there are adequate controls in place including the security of your data and other personal information.
6. Disclosure of Data
We may disclose personal information that we collect, or you provide:
Disclosure for Law Enforcement
Under certain circumstances, we may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities.
Business Transaction
If we or our subsidiaries are involved in a merger, acquisition or asset sale, your Personal Data may be transferred.
Other cases
We may disclose your information also:
to our subsidiaries and affiliates;
to contractors, service providers, and other third parties we use to support our business;
to fulfill the purpose for which you provide it;
for the purpose of including your company’s logo on our website;
for any other purpose disclosed by us when you provide the information;
with your consent in any other cases;
if we believe disclosure is necessary or appropriate to protect the rights, property, or safety of the Company, our customers, or others.
7. Security of Data
We take reasonable and technical measures to ensure the security of your personal information.
To the extent that we share your personal information with third parties (such as our hosting provider for instance to host the website or our services), any such third party we share your personal information with, is also required to take reasonable technical and organizational measures to keep your personal information secure.
We would note that no data transmission over the Internet can ever be guaranteed to be 100% secure. However, we will always take reasonable steps (including appropriate technical and organizational measures) to protect your personal information.
8. Your Data Protection Rights Under General Data Protection Regulation (GDPR)
If you are a resident of the European Union (EU) and European Economic Area (EEA), you have certain data protection rights, covered by GDPR.
We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.
If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please email us at support@formo.so.
In certain circumstances, you have the following data protection rights:
the right to access, update or to delete the information we have on you;
the right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete;
the right to object. You have the right to object to our processing of your Personal Data;
the right of restriction. You have the right to request that we restrict the processing of your personal information;
the right to data portability. You have the right to be provided with a copy of your Personal Data in a structured, machine-readable and commonly used format;
the right to withdraw consent. You also have the right to withdraw your consent at any time where we rely on your consent to process your personal information;
Please note that we may ask you to verify your identity before responding to such requests. Please note, we may not able to provide Service without some necessary data.
You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).
9. Service Providers (Subprocessors)
We may employ third party companies and individuals to facilitate our Service ("Subprocessors"), provide Service on our behalf, perform Service-related services or assist us in analysing how our Service is used.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Links to Other Sites
