Customer retention boosts your revenue and your customer's lifetime value.
Use this template
Create a simple, streamlined, and user-friendly application form that collects all the necessary information for the organization
Questions for Retention Survey Forms
How would you rate your overall experience with our product?
What motivated you to look for us?
Why did you choose to sign up with our company?
What has been positive about your experience with our business?
What are the main challenges or areas for improvement you've encountered?
How do you feel our offering compares to other products?
How likely are you to continue using our product/service?
What are the next set of challenges you'd want our product/service to help solve?
How likely are you to recommend us to a friend or colleague?
1. What is a Retention Survey?
Retention surveys help organizations assess whether individuals will stay with the organization and what actions are needed to retain them.
2. Who is this Retention Survey Template for?
This Retention Survey Template can be used by business owners, service providers, entrepreneurs, etc.
3. How is retention measured?
To calculate the retention rate, divide the number of employees, students, or customers who stayed with your company for the entire period by the number of people you started with. Then multiply that number by 100 to get the retention rate.
4. Why is retention important?
Customer retention is critical to increasing revenue and building lasting customer relationships.
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